Service Agreement

Our Agreement

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The Agreement

Once your Manufacturer Warranty has expired, you may purchase Service Agreements in two year increments to continue your discount on product services. 

 

With purchase of a Service Agreement you receive: 

  • One 30-minute remote session per case.
  • Access to On-Site Exchange and Mail-In Exchange services-which help minimize down time for products eligible for Product Support
  • FREE 3-Day shipping for On-Site Exchange and Mail-In Exchange Services for products eligible for Product Support. 

What is Eligible?

KX2 Robots: 

  • KX2 500 
  • KX2 750

Carousels: 

  • CS6
  • CS10

Linear Rails:

  • LRKX2 500
  • LRKX2 1000
  • LRKX2 1500
  • LRKX2 2000